Every missed call is a booking lost to the garage down the road. Your assistant answers enquiries, books jobs, chases MOT reminders and handles the paperwork — from £3 per hour.
Independent garages rarely lose work on price or quality. They lose it on admin: the phone ringing out while everyone is under a bonnet, the MOT reminder nobody sent, the quote that never got followed up, the invoice sitting unpaid for six weeks.
An Assistry virtual assistant covers that side of the business remotely during UK working hours — so your team stays on the tools and the office work still gets done.
While your team is on the ramp, the phone keeps ringing and the diary keeps needing attention. That is the work your assistant picks up — remotely, during UK business hours, from £3 per hour.
| Option | Typical Cost | Extras You Pay |
|---|---|---|
| Part-time receptionist | £12–£15/hour | National Insurance, pension, holiday pay, sick pay, desk space |
| Answering service | Per-call or monthly fees | Message-taking only — no bookings, quotes or follow-up |
| Assistry virtual assistant | From £3/hour | Nothing — one simple hourly rate |
Full-time support of 40+ hours per week is £3 per hour. Need fewer hours? Contact us and we will quote our best rate. All plans are flexible weekly arrangements with no long-term contract. Full details on our pricing page.
Yes. Your assistant can return missed calls, handle voicemail and manage enquiries during UK business hours. Calls are handled through a business phone app or number set up for the purpose, so nothing rings through to your personal mobile.
Assistants are trained on your systems during onboarding. This commonly includes booking and garage management platforms, Google Calendar, WhatsApp Business, Xero or QuickBooks, and supplier ordering portals.
Yes. Once briefed on your preferred suppliers and account details, your assistant can source and price parts, place orders and track deliveries, escalating anything unusual to you.
Your assistant handles the administrative and customer-facing side rather than technical diagnosis. They are briefed on your services, pricing and common questions, and know when to pass something to a technician.
Many independent garages start with 10–20 hours per week to cover calls, bookings, reminders and follow-ups. Plans are weekly and flexible, so you can adjust as you see where the time goes.
Considerably. A part-time front-desk hire costs upwards of £12 per hour plus employment costs. An Assistry assistant starts from £3 per hour with no National Insurance, pension, holiday pay or equipment to fund.
Book a free consultation and we'll match you with a UK-trained virtual assistant within 48 hours. No long-term contracts.