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Virtual Assistant for Car Garages

Every missed call is a booking lost to the garage down the road. Your assistant answers enquiries, books jobs, chases MOT reminders and handles the paperwork — from £3 per hour.

Where Garages Lose Money

Independent garages rarely lose work on price or quality. They lose it on admin: the phone ringing out while everyone is under a bonnet, the MOT reminder nobody sent, the quote that never got followed up, the invoice sitting unpaid for six weeks.

An Assistry virtual assistant covers that side of the business remotely during UK working hours — so your team stays on the tools and the office work still gets done.

Garage reception desk with the phone off the hook and paperwork piled up
The paperwork does not stop while the workshop is busy.
MOT & Service Reminders

Customers contacted before their MOT or service is due, so bookings come back to you instead of being lost to a competitor down the road.

Booking & Diary Management

Appointments booked, confirmed and rescheduled across your diary or booking system, with courtesy car slots coordinated.

Calls & Enquiries

Missed calls returned, voicemails handled, and enquiries from your website, Google profile and Facebook answered promptly.

Quotes & Follow-Up

Quotes typed up, sent and followed up politely — so approvals do not sit in limbo while the vehicle waits on your ramp.

Parts & Supplier Admin

Parts sourced and priced with your usual suppliers, orders tracked, and delivery delays flagged before they hold up a job.

Review Requests

Happy customers invited to leave a Google review after collection, building the local reputation that wins new work.

Fleet & Trade Accounts

Regular fleet and trade customers managed with scheduled servicing, purchase orders and consolidated invoicing.

Invoicing & Chasing

Invoices raised, sent and chased, with your accounting software kept tidy for month end.

While You're On The Tools

Mechanic working underneath a car raised on a two-post lift in a UK garage workshop

While your team is on the ramp, the phone keeps ringing and the diary keeps needing attention. That is the work your assistant picks up — remotely, during UK business hours, from £3 per hour.

Mechanic taking a customer call while working on a car with the bonnet open

The Cost, Compared

OptionTypical CostExtras You Pay
Part-time receptionist£12–£15/hourNational Insurance, pension, holiday pay, sick pay, desk space
Answering servicePer-call or monthly feesMessage-taking only — no bookings, quotes or follow-up
Assistry virtual assistantFrom £3/hourNothing — one simple hourly rate

Full-time support of 40+ hours per week is £3 per hour. Need fewer hours? Contact us and we will quote our best rate. All plans are flexible weekly arrangements with no long-term contract. Full details on our pricing page.

How It Works

Frequently Asked Questions

Can a virtual assistant answer the garage phone?

Yes. Your assistant can return missed calls, handle voicemail and manage enquiries during UK business hours. Calls are handled through a business phone app or number set up for the purpose, so nothing rings through to your personal mobile.

Do your assistants know garage software?

Assistants are trained on your systems during onboarding. This commonly includes booking and garage management platforms, Google Calendar, WhatsApp Business, Xero or QuickBooks, and supplier ordering portals.

Can they order parts?

Yes. Once briefed on your preferred suppliers and account details, your assistant can source and price parts, place orders and track deliveries, escalating anything unusual to you.

Will they understand technical work?

Your assistant handles the administrative and customer-facing side rather than technical diagnosis. They are briefed on your services, pricing and common questions, and know when to pass something to a technician.

How many hours would a garage typically need?

Many independent garages start with 10–20 hours per week to cover calls, bookings, reminders and follow-ups. Plans are weekly and flexible, so you can adjust as you see where the time goes.

Is it cheaper than a part-time receptionist?

Considerably. A part-time front-desk hire costs upwards of £12 per hour plus employment costs. An Assistry assistant starts from £3 per hour with no National Insurance, pension, holiday pay or equipment to fund.

Related Services

Modern independent car garage workshop with vehicles raised on two-post lifts

Ready to Stop Missing Bookings?

Book a free consultation and we'll match you with a UK-trained virtual assistant within 48 hours. No long-term contracts.

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